At Feyen Zylstra, five key principles are of primary importance, and lie at the very core of our company. Each of these have a direct positive impact on the quality of work every Feyen Zylstra client receives.
No one wants to get hurt. And companies spend millions of dollars on special training sessions and testing to keep safety top of mind. But accidents – many of them very preventable - still occur. Why? Because otherwise smart, hard-working employees sometimes let safety take a back seat to other priorities. Safety is an attitude; a very personal commitment, supported and reinforced by everyone at every opportunity. NOTHING is more important than safety.
Professionalism requires technical expertise -but clients expect that from any contractor. At Feyen Zylstra, professionalism also means workmanship of the highest quality, job sites that are clean and organized, and people that are cooperative and personable. Clients expect that from us. And they get it.
Our knowledge, training and experience have earned us a reputation for doing things right. But we are equally committed to doing the right thing. Each day there are frequent opportunities to make the wrong choices. But we, as individuals and as a company, are intentionally focused on making the right ones.
Few companies can match our knowledge base, but that doesn’t always mean instant answers. Often, we must investigate a situation to get the right information. But we will respond promptly to let the client or partner that we are taking their question seriously and will provide the answer as soon as possible. No one should ever be left hanging.
Efficiency is about eliminating waste. It doesn’t mean fast or chaotic. It is about pace. We won’t mistake activity for progress. We are committed to accomplishing the task at hand without wasting material, time or energy. Efficiency is cost control through planning, doing things right the first time, and ensuring everyone has the tools and information they need to get the job done right.